Accessibility Statement

Our Commitment

The Meru County Public Service Board is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide an inclusive online environment for all users.

Accessibility Standards

We strive to comply with the following accessibility guidelines and standards:

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines
• Persons with Disabilities Act, 2023: Kenya's accessibility legislation
• Constitution of Kenya 2010: Article 54 on rights of persons with disabilities

Accessibility Features

• Clear color contrast ratios for text and background
• Scalable text that can be enlarged up to 200% without loss of content
• Full keyboard navigation support for all interactive elements
• Alternative text for images and descriptive link text
• Proper heading structure for screen reader navigation
• Skip-to-content links for efficient keyboard navigation
• Forms with clear labels and error messages
• Responsive design that works with screen magnification tools

Technical Specifications

Our portal is built to work with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Keyboard-only navigation

Ongoing Efforts

We regularly review and test our portal for accessibility compliance. Our team includes accessibility considerations in all new features and improvements. We conduct periodic audits using both automated testing tools and manual testing with users who have disabilities.

Known Limitations

While we strive for full accessibility, some third-party content and documents (such as PDF forms) may have limitations. We are working to provide alternative formats where possible and encourage users to contact us if they encounter accessibility barriers.

Contact Us

If you experience difficulty accessing any content or functionality on our portal, or if you have suggestions for improving accessibility, please contact us: